Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Good functionality within free version. Tidio team was very helpful resolving my issues and they even updated the application according my feedback. Recommended!
Dont listen to the last guy, Tidio has a great support team around the clock. A great service and product all round! Their chatbot is one of the most intuitive we have used by far and will continue to use them for future projects. - EagleAVRental.com
worth the price, does everything i need and fast, there are other chatbots out for less money or free but you have to configure so much, and in the end time is money so tido is perfect.
Thank you for your great feedback. Glad to hear you find our chatbot solution easy to configure!
I like it! It does what it supposed to do, it is easy to use and the customer service is perfectO =)
Excellent tool for customer engagement
Excellent customer service! Above and beyond! Adam helped me work out an issue with integrating Tidio with Shopify. Took a long journey to find the culprits but we did it and he was patient and helpful. The app is amazing so far. We got it mainly for live chat and it is perfect! So much faster and better than Shopify Inbox. Tidio is in a different plane of existence if you compare it to Shopify Inbox. Not even close. Super fast load times and instant messaging across platforms. Looking forward to the integration of Instagram and Telegram (hopefully) someday. I highly recommend it!
Thanks a lot for your kind review! We will make sure to let Adam know about your praise :) Thank you for using Tidio and have a nice day
i never used a live chat app. the best app i think , will still use this app in my next store on line
Very easy to use, great features, we really enjoy this app.
Best customer service ever !
Easy to install and easy to use
iv'e tried few apps before and this one is just way better..
Support has been very helpful - I will use this app and think this will higher my conversion rate for a good bit!
Hi! We do our best to have our Customer Support be as helpful as they can :) If you need any additional help, just let us know.