Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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I used this app to help me serve customers more quickly. I really like how it meets the needs of care.
Thank you so much for the kind words! :)
Simply the best! They could do some improvements on the UX, for instance some functions are kind of 'hidden' and not intuitive to find (eg to disable on certain pages you have to find the appearance section and make advanced rules - although this is something everybody should use, because on cart pages the chat icon is over the total price).
However, they are the best! Their customer live chat is available in seconds and the UI of the chat itself is awesome!
Thank you so much for the review and thoughtful idea for improvement!
We are very thankful for all the input. If you have any ideas, you can directly reach me at jan@tidio.net :)
Stable, lightweight and good UI One problem is that I can't seem to set exceptions for operating hours and have to disable them fully when it's a public holiday.
Thank you so much for your feedback and sorry about the inconvenience! I'll make sure to pass your comment on to the relevant team at Tidio, so that we can improve the Operating Hours feature. :)
Very nice app! I can get full control for my facebook page message, and email, and live chat in 1 place! Thank you Tidio!
with Tidio, i am able to install chat live for my shop and on my iPhone as well, thank you, this is what i am looking for.
This app has generated so many email leads for me through the automated chat bot offering discount code and it's only been a few hours. Amazing. Thanks guys
Just installed the app and tested it out. Works great and performs well .. and it's FREE! Great support to, had a question, sent it via Chat and someone responded within seconds. Very happy... can't wait to start chatting!
Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well!
Thank you fr the review! We hope that our app helps you grow your business further!
Nos ha ayudado mucho a cerrar ventas y nos permite tener contacto con nuestros clientes de manera eficiente.
that its cool and easy to chatting with customer
thank you helping me..