Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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I like it, it's not perfect but we are getting there.
Android app is now working much better.
Good customer service.
Great customer support from Mike, would highly recommend the app for a live chat solution. Will solve any teething issues you may have.
Thank you kindly for the lovely feedback! It was my pleasure to help you! Hope it will be smooth sailing from now on! Mike
Had a problem with the app. Its 12:18am right now. Many other people don't reply at this time they show up their hours available only. Martin actually took time & Help me Understand why the app wasn't showing up on my site and a problem with messenger. Not only that compare to other apps. I love people can send me a message from my site & I'll get an actual text notification alerting me not only that I can contact them from my phone using I guess the tidio app without having to log in. This make it super convenient. Give this app a try you won't regret it. I try others apps and this been the best one for me.
Thank you for amazing review! And cheers from Martin from our team. :)
This is a wonderful App, it is very easy to communicate with your customers through there, app. Once the Customer sends a message to the chat box at the online store it will automatically come to your mail, then you can reply to it that instant. Recommended for everybody
We are glad we can be a good addition to your business! Thank you for the review :)
After using a few live chat apps, Tidio is still the best choice out there in the app store. High recommended!
Great App! Greetings from Austria
Great app. Keeps it simple and streamlines communication via desktop, aptop, or smart phone. Easy to use and can be leveraged by small and large businesses.
Great App, and great support too!!
Great chat features, and fantastic speedy support! Being that it is so vital to offer customers live chat, this app is invaluable.
Amazing, thank you! :)
Best chatbot I have used. For someone who is unemployed, this has helped me a lot.