Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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I have only been using it for a few days, but the support has been EXCELLENT helping me with my questions and troubles. It is chat not a person, but it responds instantaneously and solves problems real fast.
Support is what makes me like this product.
A++
I am still using the free version and it is really cool and I recommend it. It has many beautiful perks. It specifies for you visitors who are on your site, from which country they are and in which section they navigate the site. It is really great and I love it so much. Thanks to the developers
info@sweet-myhome.com
Thank you so much!
best app for chat with customers, nice chat with admins. friendly acess :)
Hi there! Thank you so much for the lovely review :) It's great to hear that you think Tidio is the best chat app. We are trying very hard to keep it that way! Chris
Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!
So far I like this app and it appears like it will be easy to use. I'm new to Shopify so I haven't had a chance to use the app to the fullest, but the tech support was helpful when I had a question!
Thank you so much for the top rating! I hope you enjoy Tidio even more the more you use it!
This app is excellent! Easy use. Raccomanded. It's well done and can be set up in no time. Wonderful!
Thanks for the awesome review! We're happy to hear about your positive experience with our app : )
I love this app and support, request support twice and get satisfied support, recommend to dropshippers
We'll be always happy to help you. Thank you for your review! :)
Awesome customer service, Kamil was very helpful and patient and helped me through all the steps of setting up chat! thank you!
Good functionality within free version. Tidio team was very helpful resolving my issues and they even updated the application according my feedback. Recommended!
Dont listen to the last guy, Tidio has a great support team around the clock. A great service and product all round! Their chatbot is one of the most intuitive we have used by far and will continue to use them for future projects. - EagleAVRental.com