Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Great app and excellent customer service.
App works great and has great support. We love the app and has helped our business tremendously. Highly recommend!!
Thank you so much for your review! :)
Thank you so much for your review! If you have any feedback in regard to Tidio, please feel free to share it with us as it will help us with improving Tidio further. :)
It works really well, and the customer service is very enthusiastic to help solve problems.Effective monitoring of incoming data。Ability to communicate with customers in a timely manner
On behalf of the whole Tidio team, we thank you for the review :)
We are proud to be a part of your business!
I really like this app as it allows you to connect with visitors anywhere through you phone app that makes it easier to respond to customers while on the go! And customer service is nice
Thank you so much for your amazing review. It was great to chat with you over our support chat.
This is so useful, not only can we see who's online when but measure the success of our automated messages. Good Work :)
Well, installation and setup was easy, you can manage multiple stores using the same interface which is really great. Would like to continue with the basic version of the same.
i used this app previously then i removed it thinking it was expensive BUT after trying other apps there is no Chatbot app on Shopify with thos qualities and pricing it is the best chatbot app to go for plus the customer support is instant and excellent they deservge a five star review
Thank you so much for that informative and kind review! It's good to have you back with us
Great intergration, Excellent customer service. I need help with the coding and I didnt even need to install it since it was a plugin. Thanks for your help!
Hi there! Thank you so much for your kind feedback:)We are glad to know that you like both our tool and our customer service. Let us know if you have any more questions. Chris
I like this app, it helps to support customers immediately and it can increase the conversion rate. Also kind and quick support from the Tidio team!
Hi Furnese! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Let us know in case you need any assistance!