Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Lots of competitors in the space but Tidio is good. Definitely one of the best integrations with Shopify directly.
Thank you for your feedback! We enjoy seeing our app helping you with your Shopify store! Keep up the good work!
Seamless UI. Mobile application support to monitor/maintain chat traffic. Super easy control panel. Amazing support team. If you are looking for a modern, easy2use live chat app for your store, this is it! Thank you Tidio!
Application incroyable bien ! Parfait pour la communication avec les clients et mettre en place des séquences de messages automatique, en plus la fonction IA est présente dessus je recommande à 100% cette app !
Thank you so much for your kind words and for the recommendation! We are delighted to hear that you had such a great experience.
Very good app and very useful. I recommend it to everyone. It help get more sales and returning customers. Thank you.
Awesome interface, buttons, and navigation. It was easy to create a chat bot and insert the flow which we wanted.
Hi there! Thank you very much for your kind review :) It's great to hear that you are enjoying Tidio so far. We really appreciate your feedback. Let us know in case you need any assistance in the future. Chris
nice, works well, it allows me to start my work easily. hope it will be better in the future. ************
Thank you for the kind words, and if you have any questions Tidio is always here for you :)
Very good application! It all comes down to Professionalism! functionality, features, and service! congratulations!
Thank you!
this app works great and I definitely recommend installing it! doesn't slow down the website at all!
Thank you so much for the review and for your recommendation!
Great app. Easy to use. We tried 2 other leading apps and they were too complex and difficult to use. Also the support staff have been excellent to deal with.
Hi, our team always appreciates reading feedback like the one you left us! Thank you for your kind words and support.
Easy to setup and works really great on all my devices! I needed help to change some settings and customer support was great1