Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Great app; great customer support.
Superbe application bon accueil avec toutes l'équipe à recommander et merci à vous
Great app, efficient and intuitive. Helps So Much in our business and customer care. Also, the support is really proactive and helpful.
Thank you so much for sharing this positive review. We are doing our best to offer a great product and a positive experience!
Excellent App and great support - we have been using tideo for a few years now and we love it ! - a great sales tool to live chat with a customer - it really helps to get the sale !
We are proud to be a part of your business! Thank you for the 5 stars :)
Very good app, very good support! Simple and easy to use, but it adds another level of professionalism to the website.
Thank you so much for the review!
The free plan should include unlimited chatbots as the description says, after a few months they are requiring 39$ monthly Fees to be able to get chatbots, I don't know why would you guys add this feature to the free plan when it is paid!!
On the free basic plan while we do offer unlimited chats, we offer 100 triggers of Chatbots per month, we have it listed on our pricing page which you can find here: https://www.tidio.com/pricing/
We added the feature to the free basic plan, to let our clients see the might of what Chatbots can do, and if they choose to do so, subscribe to get unlimited triggers. Please, feel free to reach me directly at jan@tidio.net if you have any questions.
Perfeito podemos dizer que e o melhor sistema chat online que ja utilizamos
surpreendente.
suporte prestado e de excelência
Estamos felizes com o serviço Parabéns.
Muy facil de usar. La integración funciona perfecto. Recomendado 100%
Esperando al integración con whatsapp!!
Great live chat and bots automation! Very helpful support! So far I have been helped five times very quickly and in a friendly manner. Other services can learn a lot from this
Thank you so much for the encouraging words :)
Thank you for the great app!
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