Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Good functionality within free version. Tidio team was very helpful resolving my issues and they even updated the application according my feedback. Recommended!
Dont listen to the last guy, Tidio has a great support team around the clock. A great service and product all round! Their chatbot is one of the most intuitive we have used by far and will continue to use them for future projects. - EagleAVRental.com
De base c'est une bonne application mais malheureusement l'appli ne fonctionne pas bien ! Le chatbot automatique ne fonctionne aléatoirement et c'est dommage car quand il fonctionné il faisait ses preuves ! Je vais me tourner chez un autre concurrent et voir ce qu'on me propose de plus fiable.
worth the price, does everything i need and fast, there are other chatbots out for less money or free but you have to configure so much, and in the end time is money so tido is perfect.
Thank you for your great feedback. Glad to hear you find our chatbot solution easy to configure!
It's a platform that boost your sales and make you connect to your customers easily
Very happy with Tidio, still to explore it to it's fullest. So far so good.
Excellent tool for customer engagement
Excellent customer service! Above and beyond! Adam helped me work out an issue with integrating Tidio with Shopify. Took a long journey to find the culprits but we did it and he was patient and helpful. The app is amazing so far. We got it mainly for live chat and it is perfect! So much faster and better than Shopify Inbox. Tidio is in a different plane of existence if you compare it to Shopify Inbox. Not even close. Super fast load times and instant messaging across platforms. Looking forward to the integration of Instagram and Telegram (hopefully) someday. I highly recommend it!
Thanks a lot for your kind review! We will make sure to let Adam know about your praise :) Thank you for using Tidio and have a nice day
i never used a live chat app. the best app i think , will still use this app in my next store on line
Very easy to use, great features, we really enjoy this app.