Reviews (1,925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Tidio is a very great APP. The service attitude is so good and professional. Really highly recommended.
Thank you so much, we are happy to be a part of your business :)
We are very impressed with this app! Our sales have increased. We make a customizable product that can require some hand-holding. Tidio takes the customer experience to a whole new level. One word - awesome. Nice work, Tidio, you've nailed it!
Thanks again.
Donna
We have been using this app for a few years now. Very user freindly and ut really helped in increasing conversions. Customer service is amazing as well.
Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Your loyalty and support means a lot to us. Chris
the best and awesome customer service been using this chat for almost 3 years now! They are very attentive to customer service as well and always respond right away when they are open
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!
I really like the prompt and helpful customer support. Great app. Still need to get a bit more used to it, but so far I'm very happy with it. Thanks for your great service.
We are always happy to help! Thank you for the kind words :)
100% Recommend it. Can answer questions for my customers on the go via smartphone.
This is a pretty awesome app! So glad to have installed it. The support's been great...Martin is always available to help! Support is key for me and I strongly recommend this to anyone who is running an ecommerce store!
Very helpful customer service team, quick and easy support! Easy app to navigate.
very good app. The customer support is also great. You may try this. It is easy working with shopify
OHMGSH! There are alot of apps that I download and then delete because they are not compatible with what I am looking for, but this app is everything I need! I take soooo many custom orders that my customers are always needing to message me and now it's even easier! Thanks for offering this and I hope you all make more like it! BTW never a problem or crash with the app!