Reviews (1,937)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.
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Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
Great free app. Simple and customer support very good too. Thank you
Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks
www.mummyandmee.co.uk
best app ever : i like it : it's very useful ; it helped us to speak with our customers directly and the supply support are good : specially DOMINKA
I 100% agree that Dominika is pretty great :) Thank you for the kind words!
Great product, In just a few days it has helped us communicate with our customers online a provide piece of mind to them which has resulted in greater sales. We are delighted with how easy it us to work and how well it runs.
Perfect app. Customer service is flawless, answers enquiries quickly and accurately, and SLA seems to be at least 99.99%. A strong commendation.
Works great and customers love the live chat. Has helped increase sales and customer satisfaction.
Tidio is easy to use, intuitive and very useful. This allows your customers to ask quick questions, and get quick answers. It even shows you what browser they are using, and allows you to save their email address and a name so you can target them in future. A fantastic app and a must have for every store.
Great platform, email marketing, campaigns, and can integrate with FB and IG. Overall a great tool for chat service! Highly recommend.
Thank you. We’re thrilled that you were satisfied with our services. Your feedback is appreciated!
I can only sing praises about this amazing company. Always available and never had any issues with their service.
Thank you so much for your wonderful review! And thank you so much for your continuous support! We'll keep improving Tidio every single day!