Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Great service, easy to modify and works well with the iOS App.
isuperb same day 1 got my 1st sale. fully automated, easy to use, real time tracking, custom bot one of best feature, email marketing also good option to communicate with customers even good for ROI over all i had very good experience
We really appreciate such a great review! We are happy that you were able to utilize Tidio immediately and increase your sales!
Molto intuitivo da usare e una bella interfaccia grafica
Thank you for the review! Your positive feedback motivates us to keep up the good work :)
i have tried many live chats out there but this i must say this has the best user experience and very simple dashboard.
I had a problem with the installation and the team did everything they can to solve it and indeed they did. Fantastic support and fantastic app. There is no other free app that offers this level of service.
Facebook offers live chat but its restricted to facebook users only. then you get the other ones that claim to be free and you install it and find it out its not free and restricted to a number of chats. This app really broadens the whole scope and they even have automated messages for users that enter a site and leave the site. Well done developers.
We use Tidio on several websites and it's awesome! Easy to install on desktop and mobile. All needed settings can be customised. And above all support is always there to help.
great price and easy to use! Customers love it as well!
I have just installed it not long ago. But the benefits I get from it very good. I make more sales just by using chatbots alone. I would recommend this app. The live chat is also good both on desktop and mobile. I can answer visitors right away and close sales. It really makes a difference before I installed it and after.
Hi there, the live chat part of our service is available in the forever-free plan. My colleague has sent you an email to help you with this, as it seems you have two accounts registered with us - the other one may have triggered the message about upgrading. We're looking forward to your reply via email! :)
Olek and the Support Team.
I really like this app and would really recommend. It's easy and have all what you need. Greetings ⇒ https://spar-king.com/
I have been looking for a chat function for our website for quite some time and stumbled across Tidio. I was immediately impressed with its simple set up, functionality, customizable settings, and also their amazing support team. I now have this set up on two websites, and will be adding to a third. Great app!
Amazing - thank you! It was a pleasure to chat with you over our support channel.
good app to use for your bussines and helps my store i recommend that you use for your business.....
Thank you so much for the 5stars :)