Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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10/10, working well, so much options, best choice for Live chat.
Thank you for the review! We greatly appreciate your five-star rating :)
We use Tidio on several websites and it's awesome! Easy to install on desktop and mobile. All needed settings can be customised. And above all support is always there to help.
great price and easy to use! Customers love it as well!
I have just installed it not long ago. But the benefits I get from it very good. I make more sales just by using chatbots alone. I would recommend this app. The live chat is also good both on desktop and mobile. I can answer visitors right away and close sales. It really makes a difference before I installed it and after.
Hi there, the live chat part of our service is available in the forever-free plan. My colleague has sent you an email to help you with this, as it seems you have two accounts registered with us - the other one may have triggered the message about upgrading. We're looking forward to your reply via email! :)
Olek and the Support Team.
I really like this app and would really recommend. It's easy and have all what you need. Greetings ⇒ https://spar-king.com/
I have been looking for a chat function for our website for quite some time and stumbled across Tidio. I was immediately impressed with its simple set up, functionality, customizable settings, and also their amazing support team. I now have this set up on two websites, and will be adding to a third. Great app!
Amazing - thank you! It was a pleasure to chat with you over our support channel.
good app to use for your bussines and helps my store i recommend that you use for your business.....
Thank you so much for the 5stars :)
Great app and excellent customer service.
App works great and has great support. We love the app and has helped our business tremendously. Highly recommend!!
Thank you so much for your review! :)
Thank you so much for your review! If you have any feedback in regard to Tidio, please feel free to share it with us as it will help us with improving Tidio further. :)