Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
Refine
-
By rating
Seriously awesome! I am really impressed with how easy, professional and effective this app is. I'm a big fan.
Wow! Lovely to see such great feedback for our app! Should you have any questions or further inquiries let us know! Enjoy using Tidio!
Perfect and love it!!!! It is so easy to use and professional looking. Give it a 5 stars
Outfits Pro
It's been great and support really helped me.
This app is so easy to use, and the price point is really excellent. Being able to provide our customers with instants support -- and receiving it from this app's team -- is invaluable.
I really like the free features on this happy. The UI is simple and easy to use and the functionality is good.
FREE app that works flawlessly! www.randomswag.com
I'm not a big APP user, but I now have found TIDIO very useful and helpful with customer service - with that being so important now, Fantastic Customer service as well
KC
If you're looking for an app with a great variety of features, easy to understand and use, and with a great support team behind it, you will love Tidio. They deserve a 5 star rating.
Thank you so much for the wonderful rating. We are really happy, you are enjoying our app :)
I just downloaded this app and it was an instant success! One of my customers immediately started chatting with me right from the website which made the experience much more memorable. I added my name and photo to the chat box so customers know they're speaking with me directly (my business is still small enough for me to do that). Long story short, I made a sale and that customer loved the experience so much she promoted my online shop on her Facebook page. I also programmed my hours so the widget is only active M-F, 8am-6pm. Get it, you won't regret it. You can check out my website to see what it looks like: www.mabelleprovence.com
Thank you so much! We love your success story, you sharing it with us keeps us going and motivated to provide the best product possible.
We are very grateful that you are with us <3
Only installed a few days ago 15 leads & 2 sales already. Recommend for improving conversion rates and adding customer service.
We are really happy that Tidio is working well for you :)