Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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The app works wondrously on many devices, and supports multiple users. Would definitely recommend!
I just installed this and been playing around with it, I spoke to Martin from support and I have to say out of all the apps ive used it was one of the best experiences I have had Martin really went out of his way to show me the app and help a new user get started thanks so much
Muy buena la experiencia, muy util. Buena atencion al cliente. Muy rapido y todo perfecto, gracias!!
Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far.
great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.
Thank you so much for your kind words and for the recommendation! We're thrilled to see that you're enjoying Tidio and we'll always be there to help in case you need any assistance or have any questions. :) We'll also pass your message on to Ricardo!
The support team are super helpful and their service absolutely improve our customer experiences.
Thank you so much as always!
Thank you so much for your positive review! We are thrilled to read that our Customer Support Team has been of help to you and you can always count on us should you need any assistance! :)
it is really a good app! It has so much potential that can help cover so many apps in one in terms of contacting customers and upselling!
Great customer support too!
We are happy to be a part of your business. Thank you for the 5stars :)
horrible company all around. there dash doesn't work and you cant log in when customers are messaging you
Hi! Could you please contact us at support@tidio.net so we can troubleshoot this for you? :)
Olek - Tidio
Tidio Live Chat is the one… don't look further!! I tried many and this one is the BEST!! Also - The Support is OUTSTANDING!! - 100% Recommended.
Grat app, easy to manage and very good made. Thanks
Excellent app, is super useful that you can make easily your own chatbots. You should try it! thank you for the free trial.
Thank YOU for giving us a chance, we're excited to help you grow your business! The 7-day free trial of the unlimited version of the app is added to every single new account automatically, and we absolutely agree everyone should give it a go!