Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Dominika is amazing! really helpfull.. im using the app since 3 years and no problemas, really usefull tool
Thank you for an awesome review! I'm happy you find Tidio useful :)
Very nice app. I will find someone to configure it perfectly for me, I feel this app has excellent potential for my business. Thank you!
Hi there! Thank you for your kind review :) We're glad to hear you like Tidio. Let us know if you need any guidance, and we will happily assist you!
Amazing customer service from Mike, he was very helpful and responded to all my questions very clearly. Thank you!
Hi there! Thank you for taking the time to leave a kind review :) It's fantastic to know that Mike was so helpful. He's amazing at what he does! Chris
A great app and their support is excellent. Would definitely recommend as it's very easy to use and excellent how it integrates with Facebook messenger and has the phone app. A no brainer!!
I love this chat app! You can reply to customers through a phone app quickly as well! I love how you can design the chat to look presentable on the website ! Awesome!
One of the excellent app. Thank you.
Edit - A tidio employee had contacted me about the confusion, and it turns out that we had just been forwarded emails we were not supposed to see. Now with the actual review, Tidio is a really good app. Although a tad higher priced, it has tons of features for sites to use, as well as a really nice interface for every feature! If they change to interaction based payments instead of visitor views, I will definitely repurchase!
Thank you for the kind words! We are proud to have you with us :)
highly recommanded
Thank you, the review made our day!
Great app. Works perfectly. Highly recommended. Keep up the good work Tidio!
Tidio’s live chat is an excellent tool that includes everything someone needs for store management. I couldn’t find a better chatbot for my Shopify store, and I highly recommend it.
Thank you so much for the great feedback you left! Nice to know we can help you manage your store and, hopefully, your business grow!