Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Questa app è davvero facile da gestire. L'interfaccia è bella ed è molto facile personalizzare l'impostazione!
Thank you so much for the kind words :)
Brilliant, intuitive and very simple. Perfect addition to site for Customer Service and Sales Conversions.
Best live chat app I have used ever!
Update: This app helps me to chat with my customers lively and I also see which page they come and which page they leave so that I can improve the specific pages that my customers don't like.
Great!
Arturo was so kind and helpful! They helped me through setup and technical difficulties. Great customer relations, and the app works perfect in my store!
Yes, Arturo is great! Thank you so much for the kind words, and the 5-star rating!
The Tidio Chat app is good and I can recommend to anyone.
Such a great app! Way better than one of those Facebook messenger apps I've tried. This looks and works very professionally and also has a mobile and desktop app so you can interact easily.
Extremely easy to install, very nice and clean app. Works like a charm and their own customer service chat is fast and friendly.
These guys have amazing Customer service, something which is my first priority for choosing and keeping an app on my shopify store.
I'm so sorry to see your review :( We do have a forever-free plan, and you don't have to pay for anything. The number of chats you can have is unlimited both in the free and paid version. We do limit the number of unique visitors your chatbot can engage with. Is there anything else that upset you? I have reached out via email to learn more. Olek from Tidio.
5 star i highly recommend it the developer did a great job my online store. now it look so professional and the conversion rate is high. so guys download this app immediately. the app is friendly user i set it up with no problem unlike the other platform i use before.
Great App! I can now stay in touch and answer any of my customers questions in just a few quick seconds! Excellent support also!