Tidio Live Chat & AI Chatbots , 1,850 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
Refine
-
By rating
Great customer service, super nice and helpful with setting everything up! They helped me set up live chat and other things like translations
best app to use in chat live .. the provide everything to you ..quick assistance especial thanks to peter ..i recommended to use this perfect app
Thank you so much for the review!
I have extended your kind words to Peter :)
Setting up a chatbot has never been easier! With Tidio, you don't need to know any coding to be able to do automated customer service (like answer FAQ automatically) which frees up so much more time. It is especially useful for scaling!
Thank you so much for your review. We're really proud Tidio helps you with scaling your business!
Very detail app for retaining customers and detail, Great app highly recommended you can always available through any devices
I've used another chat app before that I was very happy with when I ran my craft store. I decided to try something a little different this time with my jewelry store and I am so glad that I did! I didn't know how much I was missing out on. So happy I found it!
Steampunk, Victorian, and Vintage Inspired Jewelry
est.2015, Website launching on 09/30/2016
It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.
Thank you so much, I will forward your kind words to Dominika! :)
This app is fantastic, we have just started using it, and I love this app, especially the feature where it sends a notification when a new customer visits our store.
Thank you so much for the great review! We are very proud of the features of the Communicator package. Your words are very motivating to us :)
Fantastic Live chat App. In my opinion is the best. this app has everything you should need by a live chat app! Great.
Awesome App! I've only had it for a few days, but it's so easy to setup. Love it!!
Great app! I like it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi there! Thank you so much for the kind review :) Glad to hear that you think the app is great. Chris