Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Lots of competitors in the space but Tidio is good. Definitely one of the best integrations with Shopify directly.
Thank you for your feedback! We enjoy seeing our app helping you with your Shopify store! Keep up the good work!
it's a good tool for conversions, the customer service is honestly great, the only downfall would be it's slightly pricey
Thank you for the review. To ensure the highest quality we do our best to keep the prices as low as possible. We do hear your feedback, and I will make sure it's taken into consideration by our product team in the future.
Seamless UI. Mobile application support to monitor/maintain chat traffic. Super easy control panel. Amazing support team. If you are looking for a modern, easy2use live chat app for your store, this is it! Thank you Tidio!
Application incroyable bien ! Parfait pour la communication avec les clients et mettre en place des séquences de messages automatique, en plus la fonction IA est présente dessus je recommande à 100% cette app !
Thank you so much for your kind words and for the recommendation! We are delighted to hear that you had such a great experience.
Really enjoying using the app! So far so good!
Very good app and very useful. I recommend it to everyone. It help get more sales and returning customers. Thank you.
Awesome interface, buttons, and navigation. It was easy to create a chat bot and insert the flow which we wanted.
Hi there! Thank you very much for your kind review :) It's great to hear that you are enjoying Tidio so far. We really appreciate your feedback. Let us know in case you need any assistance in the future. Chris
nice, works well, it allows me to start my work easily. hope it will be better in the future. ************
Thank you for the kind words, and if you have any questions Tidio is always here for you :)
Very good application! It all comes down to Professionalism! functionality, features, and service! congratulations!
Thank you!
this app works great and I definitely recommend installing it! doesn't slow down the website at all!
Thank you so much for the review and for your recommendation!