Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Great app. Easy to use. We tried 2 other leading apps and they were too complex and difficult to use. Also the support staff have been excellent to deal with.
Hi, our team always appreciates reading feedback like the one you left us! Thank you for your kind words and support.
Easy to setup and works really great on all my devices! I needed help to change some settings and customer support was great1
great customer support !!!! They helped me throught online chat in seconds ! Very convenient :D
Awesome feature rich application! Great support. :)
as they said it might increase the sales by up 40% it's correct because the customers feel more confident about the website when they see a professional tool like the Tidio live Chat and when the customer has a question will ask through the chat and you answer him means you got a purchase
We are proud to be a part of your business. This is exactly what we were going for, and we appreciate your encouraging words. Thank you!
Awesome app so far. Will be able to give more information once I use it a little longer.
Really great app! Easy to use and great customer service. I had a problem with notifications, opened a chat and the problem was resolved in minuets. Thank you so much!
Thank you for the review! Providing your website visitors with instant solutions to their queries via live chat can boost your conversion rates and, in turn, increase your revenue. If you need any help with setting up your Tidio account - please don't hesitate to reach out to our Support team :-)
This app is amazing! Support is great and honestly just such a lifesaver. App is still being developed so certain settings may still be lacking but overall VERY SATISFIED!
We appreciate the review very much! Thank you for the encouraging words :)
This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)
We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers.
https://minimepreloved.com.au/