Reviews (1,928)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Great product, I am on trial now but I find it really easy to set up and use.
Not working at beginning, but these guys live chatted with me and assisted solved the problems shortly, assistance very helpful.
great app and works perfectly in our store. the iPhone app is a nice bonus.
The best and only chat i will use on all of my sites and clients! The chat bots are an absolute game changer IF YOU PUT IN THE WORK TO SET THEM UP WELL, THEY ARE THE MOST VALUABLE ASSET
Thank you so much for such a great review! We agree that putting in extra work will definitely improve the store and the final effect.
Easy to install and works! Great thx
Super customer service! Very expeditious and customer focused!
Awesome Application! Nothing but 5 Stars here ! Amazing and the most useful chat bot for Shopify Sellers
Wow, thank you so much for the glowing review! We're very happy you've found Tidio useful, it does make life a whole lot easier. :)
Highly recommended. I use the free plan and it does the job very well for me. I can answer from anywhere because of their phone app
Thank you so much for the 5stars! This is exactly what our goal was, we are glad you are enjoying Tidio :)
Good price, good features and excellent customer support.
Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating.
We're here to ensure your experience with us remains top-notch.
From the moment I integrated Tidio into my Shopify store, I was impressed by its seamless functionality and user-friendly interface. But what truly sets Tidio apart is its stellar customer support, spearheaded by the exceptional Anna. Her level of expertise and unwavering dedication to assist customers is unmatched.
Anna's preparation is second to none. Each time I had a query, she responded promptly and provided in-depth solutions that catered to my specific needs. Her impressive knowledge of the platform left me feeling reassured and confident in using Tidio to its full potential.
What's even more remarkable is Anna's availability. No matter the time of day, she was always there to lend a helping hand, ensuring that my chatbot experience remained smooth and hassle-free.
Tidio and Anna have truly redefined the standard of customer service in the e-commerce realm. Their commitment to excellence is evident, and I cannot recommend this dynamic duo enough. If you're seeking a powerful chatbot with top-notch assistance, Tidio is the ultimate solution. Prepare to be amazed by Anna's exceptional support and witness your customer interactions soar to unprecedented heights!