Reviews (1,939)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.

January 16, 2017

Easy to use. Lots of functionality. Good chat support if you get stuck.

Pure Living Space
United States
26 days using the app
June 2, 2016

Great app; great customer support.

Zivaara
United States
26 days using the app
January 11, 2017

Superbe application bon accueil avec toutes l'équipe à recommander et merci à vous

Cosmenaturbiovrai
France
26 days using the app
August 17, 2023

Great app, efficient and intuitive. Helps So Much in our business and customer care. Also, the support is really proactive and helpful.

ZodiaVista
Switzerland
26 days using the app
TIDIO LLC replied September 7, 2023

Thank you so much for sharing this positive review. We are doing our best to offer a great product and a positive experience!

October 18, 2020

So far this app is awesome! I like the array of chatbots, but it is a little difficult to create one on your own.

Hello World Fitness
United States
25 days using the app
TIDIO LLC replied October 19, 2020

Thank you so much for the feedback! It is very important to us so that we can improve for our clients :)

September 1, 2021

Excellent App and great support - we have been using tideo for a few years now and we love it ! - a great sales tool to live chat with a customer - it really helps to get the sale !

Just Style LA
United States
25 days using the app
TIDIO LLC replied September 2, 2021

We are proud to be a part of your business! Thank you for the 5 stars :)

September 17, 2020

Very good app, very good support! Simple and easy to use, but it adds another level of professionalism to the website.

Fauna & Flora Reiki
United States
25 days using the app
TIDIO LLC replied September 18, 2020

Thank you so much for the review!

March 1, 2019

Perfeito podemos dizer que e o melhor sistema chat online que ja utilizamos
surpreendente.
suporte prestado e de excelência
Estamos felizes com o serviço Parabéns.

Guru dos Concursos
Brazil
24 days using the app
February 21, 2024

Very happy with Tidio, still to explore it to it's fullest. So far so good.

ASHA SHENOY FINE ART
India
22 days using the app
June 16, 2016

Thank you for the great app!
https://cellunlocking.net

Pixelsoftware
Ireland
24 days using the app