Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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This is a very good, interactive app. I love all the features on it.
Great app. I love that you can view what the person is typing before they send it
Nice app with instant and friendly support.Good user interface. Would definitely recommend.
So far so good. Signed up for the pro account. Should be well worth the $12/month.
Its a beautiful design chat widget. Totally love it. The best part is the reasonable and affordable pricing. Good show so far.
Customer service is great. Whenever I come up with a question, they always can respond quickly via live chat.
Thank you so much for the review! Please tell us what we could do to get 5 stars one day, we would love to hear your opinion. You can reach me directly at jan@tidio.net.
Great and quick support! I used the chatbot for some help and got very quickly response. It looked complicated at the beginning but once you understood the logic it is easy to manage yourself.
We do our best to provide fast and reliable support both with our chatbots as well as with our live support agents. Let us know should you need more assistance! :)
Amazing app! Works perfectly and its very easy to use. Highly recommended
This app is absolutely amazing. Highly recommend for the FAQ Bot especially it is a lifesaver to our whole company. Thanks Tidio!!!!
We are really happy that the FAQ bot helps your business :) Thank you for the kind words!
So far it's worked great for us! We even switched over our other website to Tidio because we're able to manage everything in one place. Love it! Their support team is second to none. Very responsive and helpful. Would definitely recommend!