Tidio Live Chat & AI Chatbots , 1,850 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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great experience
Thank you so much for taking the time to leave us feedback!
Very speedy communication and was always available to help with any questions. They also provided picture instructions that made it easy to follow along.
The customer service team was very professional and patient and dealt with the issue in a timely manner
Thank you for the review! We really appreciate your feedback about our team, we will do our best to offer the best support service!
great chatbots
Non la stiamo usando da molto, ma per il momento sembra estremamente funzionale e il support è molto veloce e disponibile.
Thank you for your review! We hope that you'll continue using Tidio for a long time. :) And if you need any assistance or have any questions -- you know where to find our Customer Support Team!
Hi, I have uninstalled the app but still the widget gets popped up in the store. how to disable it. what is the process.
Sehr gute Idee und ist auch sehr leicht zum verstehen und einstellen
Hey there! It's fantastic to hear that your experience setting up Tidio was smooth! We're committed to providing a hassle-free experience, and your positive experience reinforces our dedication to that goal.
very accurate and intelligent
Tidio has been a great help in servicing our customers in real time. Very easy to set up and a snap to use. Our customers have clearly been happy having support just a click away!
We have used it for a year now highly recommended and updates regularly!!