Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Really great customer support when we needed to organize a new project. The agent was patient and kind :)
Hi there! Thank you so much for the kind review :) It's great to here that your inquiry was resolved in a professional manner. Let us know in case you need anything else! Chris
Great cusotmer service 24/7! Well done, Tildo team!
Love the easy to use app & design - works perfect with shopify template.
Our web-shop visitors love the chat option, helps us a lot to communicate with potential & current cusotmers.
www.aliceandwhite.com
Stockholm, Sweden
Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
Great free app. Simple and customer support very good too. Thank you
Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks
www.mummyandmee.co.uk
best app ever : i like it : it's very useful ; it helped us to speak with our customers directly and the supply support are good : specially DOMINKA
I 100% agree that Dominika is pretty great :) Thank you for the kind words!
Great product, In just a few days it has helped us communicate with our customers online a provide piece of mind to them which has resulted in greater sales. We are delighted with how easy it us to work and how well it runs.
Perfect app. Customer service is flawless, answers enquiries quickly and accurately, and SLA seems to be at least 99.99%. A strong commendation.
Works great and customers love the live chat. Has helped increase sales and customer satisfaction.
Tidio is easy to use, intuitive and very useful. This allows your customers to ask quick questions, and get quick answers. It even shows you what browser they are using, and allows you to save their email address and a name so you can target them in future. A fantastic app and a must have for every store.