Reviews (1,937)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.
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A powerful marketing instrument, many customizable options, quick support, I am very satisfied with this app!
Thank you for the kind words and the review :)
This app really helped me getting new customers! I really recomend it, also if you only want the free version.
Thank you so much, we're really proud to have you as a customer.
Tidio chat is the most affordable & flexible chat program for a small business. Before using this, we tried Zendesk and found its functions too segmented and adds unnecessary barriers to the workflow, i.e. "Chat" and "Bot" is two completely separate functions which you needed to pay siginificantly more for in Zendesk. Now, we only use Zendesk for email tickets and Tidio for chat. This seems to be the best solution for us for now.
Thank you for the amazing review, we really appreciate it! Enjoy your Tidio
The perfect chat option for my soap company! We love it and couldn't ask for a better chat option for the price! FANTASTIC support too!! They have always been available to help no matter the hour of the day or night.
Really nice apps to acquire new leads. Really nice support team. It's always nice to talk with people right where they are at on your website.
Great Support! Reply instantly and very helpful.
Just downloaded it today - so far very happy with the customer service from Tidio support . I like that I can be available for my customers 24/7 via my mobile.
Would recommend!
www.kenzulatlas.com
Very functional and user friendly live chat app with excellent customer support. Free plan is also very inclusive. High customization and easy to implement premium featuers as well.
Highly recommend.
Tidio is a very great APP. The service attitude is so good and professional. Really highly recommended.
Thank you so much, we are happy to be a part of your business :)
We are very impressed with this app! Our sales have increased. We make a customizable product that can require some hand-holding. Tidio takes the customer experience to a whole new level. One word - awesome. Nice work, Tidio, you've nailed it!
Thanks again.
Donna