Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Used it for a day, and already in love with it. Probably one of the most important apps to have.
Love Tidio Live Chat so far! Easy for customers to chat with an online rep, and also easy to use! Very good app.
It is quite awesome app that I've used ever! It makes our customer service easier and it increases our sales!
Amazing, thank you so much! :)
Have been using Tidio Live Chat App for a little over 2 weeks now and can safely say this is the best Live Chat App out there and every website should have this installed. Best thing about it is you can manage Live Chats wherever you go and their user interface is the easiest to use out of all Live Chats. Its simple smart and great to use.
I love all the features and what you can do with this app. It's more than just a chatting app, you can build so many custom bots and it's so much fun playing around with them!
Thank you for the 5 stars! We are glad you enjoy Tidio :)
We now use the Tidio App to funnel live customer chat requests for multiple online stores. With their help (looking at you Martin) setting this up was easy and painless. Everything is working exactly the way we had hoped. We began receiving customer chat inquiries literally within minutes of finishing the final setup while we still had Martin from Tidio from their help desk working with us.
Thank you so much for the 5 stars. I will be sure to let Martin know he once again did a great job :)
Great support! I was kindly walked through an issue I was having and got it resolved very quickly. Awesome app, great capabilities, great design and smartphone app makes it very easy to keep in touch with customers! Do recommend.
Great App, And very good support team.
Love working on Tidio, anyone from beginner's to advance level anyone can use it, easy and simple to setup.
Hi there! Thank you so much for the positive feedback you left for us. Glad to hear you enjoy the ease you can setup and work with Tidio :)
I have not really had a chance to try this out yet, but the support staff has been Fantastic! I think this will be a huge plus on my site once I get everything set up and rolling.
GREAT APP, GREAT SUPPORTER, BEST CHOICE ABOUT LIVE CHAT & CHATBOTS
This app is simple, beautiful and accurate.
The fee is also cheap.
I recommend this to you.
Thank you so much for the kind review! We are really glad that you find Tidio so useful and worth its price :)