Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Great great products, really did help with boosting businesss. Tons of thanks.
Must have for any shop owner. Giving you the ability to help customers in real time can make a huge difference in their satisfaction. 5/5
Hi there! Thank you so much for the lovely review :) Let us know in case you have any questions or ideas. Chris
So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!
Great app...had it installed on my site for less than a week and I ended up getting a $700 sale directly because of a chat I had with a potential customer using Tidio. The iPhone app works amazing too and is great for busy business owners who want to provide excellent customer service, but can't be at a desktop computer all day. The support (they use Tidio Live Chat) is instant and great for helping you with any difficulties you encounter along the way. Check out our installation at https://www.freerideboardshop.com
Incredibly easy to set up and use. Works perfecly, Also great customer service. Love it! Keep up the good work guys!
Thank you so much for the review :)
Atención inmejorable! Necesité ayuda para corregir mis chatbots y a través del chat me ayudaron rápido y sencillo.
Hello! Thank you so, so much for your feedback! We're very glad to read that our Customer Support Team has helped you! We'll always be there to help. :)
Tidio is the best chat software on the market. It is user friendly and functional for customers.
It has assisted our employees in delivering a better shopping experience to our global customer base!!
Special thanks from the team at Buy Beauty Products!
It's a great app to communicate with our customers live, fast and easy. The support system is also great.
Really helped to convert more ! totally recommend for new stores or now based stores trying to get their client's trust
Fantastic, we're happy that our app helps you build trust and get more happy customers. :)
I've only just installed the tool for my Shopify website, but their help has been incredible! They reply back immediately! Love how the chat looks on my website, it's really clean yet you can customise it to your brand's colours.