Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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The app is very intuitive and it has lots of features. The support is very responsive and helpful and can be reached instantly via chat. Above all else however, it made my site a lot more professional-looking and functional!
Wow! Thank you so much <3
Great app, very easy to get started. This is the second time I have used Tidio for a company site as it is the most straightforward and has the customisation that suited our needs.
Hi there! Thank you so much for the lovely review :) Your feedback is very valued to us. Let us know in case you need any assistance. Chris
it's great and so useful, so fast and help's you a lot in customer service so I recommend to install it.
We are really glad to hear you like the service! We try our best to make it as helpful as possible!
Very good support and service would definitely recommend Tidio.
Its good for smaller stores and very easy to use
Thank you for the lovely review! You can always count on our Customer Support staff to do their best to help with any issue that may come up!
Great app for instant message, so we can comunitate with our visitors in time, recommend!
www.iwistao.com
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Really impressed with the amount of engagement from customers. Much better than a pop up for collecting email addresses and giving out discount codes.
Thank you for the 5 stars! We are happy that you find our product useful.
This app is easy to use and feature-packed. The customer service and development teams respond quickly and are eager to offer help with any aspect of this program.
I'm very pleased with the performance and looking forward to seeing my website business grow with the help of this tool. Thanks!
I thank the work team for their patience and enduring our inquiries until the problem was resolved. thanks a lot
Hi there! ?Thank you so much for the kind review :) It's great to know that our team was able to assist you all the way dow to solving the problem. Chris
Perfect solution and very good service. We have many websites and are able to connect them together to one single account!!