Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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i have was having some problems with the chat not showing on my site Dominika came in and fixed everything for me, I can chat again with my customers. great app definitely recommend
Hi there! Thank you very much for your lovely feedback :) It's great to hear that Dominika was able to help you, she's one of the best :) Let us know in case you need any more guidance. Chris
We Love the Look of this Chat Box. Thanks, Lou usmaletees.com
Talking to customers have never been this easy :) thank you Tidio team. And what great service too. :)
We are always happy to help. Thank you for the review :)
So far so good, it's been easy to operate. all the tools they offer are great! customer service is very helpful, they helped with my questions and needs real fast.
Great to hear that you find Tidio easy to operate and we do our best to help when it's needed, so should anything come up just let us know!
It's been great so far. I have connected with a couple of prospective customers. It looks professional compared to other standard chat platforms. Very good customer support too!
Thank you, we are glad to hear that you have already gathered some leads! If you happen to have any further questions, you know where to find us!
perfect support and very easy to use app!
This app are really easy to deal with. The interface are nice and its very easy to customize the setting!
Thank you so much!
This is exactly what we were going for while creating Tidio! We want to make it as easy as possible to communicate with your clients :)
muito bom suporte e aplicação. Respondem rapido e te ajudam na hora se precisar de ajuda. Recomendo 100%
Thank you for recommending us to other users! Our Customer Support staff does their best to help as fast and best as possible!
Great tool to interact and engage with your customers real time.
Love it!!
Great product, I am on trial now but I find it really easy to set up and use.