Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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We read that live chat can really improve conversion rate. The free plan has everything you could want in a chat app. I fully believe we'll upgrade once we can justify the cost. Seems really affordable though. We even had questions about the app and used live chat with their support. Martin was our rep and he addressed our questions quickly and got them sorted out. Very impressed.
great! I ask them something and they were very nice and quick. Great job! It is a good way to chat with custommers.
Thank you for your kind words! We really appreciate your review
great experience
Thank you so much for taking the time to leave us feedback!
We just downloaded this app and so far I'm just in the testing stage. But I must say that I love it already! Super easy to configure. I did have a couple of questions so I used their chat support on their website and the tech was quick to answer my question and now I am good to go! Big thanks!
nice
Thank You for Your 5-Star Review!
If there's anything else we can do to enhance your future experiences with us, please don't hesitate to let us know. :)
Quick and helpful response my very first time contacting support. Great experience. Need 100 characters. Thanks!
Thank you so much for your kind review! We really appreciate it :)
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Thank you for your kind words! Should you need help with anything else just simply let us know :)
Nice looks and easy to use. Great one
thank you for app . Very good idea
Today was the first day using this tool, and I am in love. Support staff was fast, and very helpful.
Thanks! Best of luck from the Tidio team! :)