Reviews (1,868)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, intuitive interface, and high customization. It's praised for boosting conversions and sales through real-time customer service via live chat and chatbots. The AI chatbot is trainable and can filter unnecessary messages. The app offers a free plan, supports multiple languages, and integrates well with social media platforms. Merchants also value the mobile app for managing chats on-the-go and the frequent updates to functionalities.
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A very amazing app i like all the advance feature that it offers very much ahead than any other messenger app here
Easy to use, looks great, very customizable. Bots can be super customized with extreme ease. We've used a bunch of chat apps. Tidio is by far the best on the market.
Thank you so much for your kind review! We are glad that you enjoy the features
Their customer service is super quick to respond and solve problems accurately and quickly. I installed this plug-in for each of my stores, which is super easy to use and helpful for my transformation.
Hi there! Thank you for your kind review :) We're happy to hear that you are enjoying Tidio, and that it supports your business.
Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!
VERY impressed with this app. The versatility is amazing, and the desktop and mobile apps make is so easy to stay in touch with our customers in the office and on the go. Kamil was incredibly helpful - the customer service is fantastic. I highly recommend this for your online store.
Awesome customizations and their support team are stellar! Our customers are happy and so are we. Thanks Tidio team!
Thank you very much for your kind review :) Glad to hear that you are enjoying Tidio so far. Do not hesitate letting us know if you need any assistance!
Really enjoying this chat app. Very easy to manage more than one chat at a time. Excellent support. Love the mobile app. Great look on screen. I look forward to more robust visitor info.
No joke, just closed a sale via chat while typing this review. :-)
I've used this app on many sites, very easy to set up and the customer support is on point! I recommend this app
Thank you so much for the kind review! We are really happy that you find our app easy to use.
Really good cutomer service!
Thank you so much for the positive feedback! We're very happy to read that you're satisfied with our Customer Support Team. :) We're always happy to help!
Great app, great customer service. Would recommend to anyone wanting a multi chat solution without breaking the bank.