Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Great customer service!
Thank you for the quick help!
Can recommend this app for sure!
Happy Customers :)
Thank you so much for such a positive review!
Seriously awesome! I am really impressed with how easy, professional and effective this app is. I'm a big fan.
Wow! Lovely to see such great feedback for our app! Should you have any questions or further inquiries let us know! Enjoy using Tidio!
It's been great and support really helped me.
Perfect and love it!!!! It is so easy to use and professional looking. Give it a 5 stars
Outfits Pro
This app is so easy to use, and the price point is really excellent. Being able to provide our customers with instants support -- and receiving it from this app's team -- is invaluable.
I really like the free features on this happy. The UI is simple and easy to use and the functionality is good.
support staff was unprofessional and did not help when it came to placements. Best to find a different chat bot.
I'm really sorry to see your review and that we didn't help you over the chat. I've sent you an email - I hope I'll be able to help you there. Olek
FREE app that works flawlessly! www.randomswag.com
I'm not a big APP user, but I now have found TIDIO very useful and helpful with customer service - with that being so important now, Fantastic Customer service as well
KC
If you're looking for an app with a great variety of features, easy to understand and use, and with a great support team behind it, you will love Tidio. They deserve a 5 star rating.
Thank you so much for the wonderful rating. We are really happy, you are enjoying our app :)