Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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great experience
Thank you so much for taking the time to leave us feedback!
nice
Thank You for Your 5-Star Review!
If there's anything else we can do to enhance your future experiences with us, please don't hesitate to let us know. :)
VERY happy with this app! The free version has everything I need, it's simple to use & understand, and it works perfectly. Customer service is top notch. So glad I ditched Tawk.to!
Quick and helpful response my very first time contacting support. Great experience. Need 100 characters. Thanks!
Thank you so much for your kind review! We really appreciate it :)
Amazing app! Really easy to setup and very intuitive. I was able to chat (of course!) with Tidio and they were able to answer my questions and guide me in the right direction with further customizations I wanted. Highly recommend it.
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Thank you for your kind words! Should you need help with anything else just simply let us know :)
A very amazing app i like all the advance feature that it offers very much ahead than any other messenger app here
Easy to use, looks great, very customizable. Bots can be super customized with extreme ease. We've used a bunch of chat apps. Tidio is by far the best on the market.
Thank you so much for your kind review! We are glad that you enjoy the features
Their customer service is super quick to respond and solve problems accurately and quickly. I installed this plug-in for each of my stores, which is super easy to use and helpful for my transformation.
Hi there! Thank you for your kind review :) We're happy to hear that you are enjoying Tidio, and that it supports your business.
Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!