Tidio Live Chat & AI Chatbots , 1,849 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    1.6K
  • 6% of ratings are 4 stars
    109
  • 1% of ratings are 3 stars
    22
  • 2% of ratings are 2 stars
    28
  • 3% of ratings are 1 stars
    57
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.

February 16, 2024

Everyday Emporium
Netherlands
27 minutes using the app
January 11, 2024

Metal Moon
China
About 1 hour using the app
January 21, 2024

SEONZIT
China
31 minutes using the app
November 10, 2023

Drip Street
Portugal
4 months using the app
November 11, 2023

Ma boutique
France
3 months using the app
TIDIO LLC replied November 22, 2023

Thank you for leaving the review, it made our day!

November 3, 2023

PochiPet.net
Panama
About 2 months using the app
TIDIO LLC replied November 7, 2023

Thank you for the amazing review!

November 27, 2023

Revna Nordic Beauty
Denmark
2 days using the app
October 20, 2023

Black & White
Germany
6 months using the app
October 12, 2023

Lee Monroe Designs
United States
5 months using the app
October 27, 2023

GIGADGET SHOP
United States
24 days using the app
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