Tidio Live Chat & AI Chatbots , 1,850 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    1.6K
  • 6% of ratings are 4 stars
    109
  • 1% of ratings are 3 stars
    22
  • 2% of ratings are 2 stars
    28
  • 3% of ratings are 1 stars
    57
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.

October 27, 2023

GIGADGET SHOP
United States
24 days using the app
September 27, 2023

Life Fitness Facility Shop
United States
8 months using the app
October 4, 2023

TKS
France
About 2 months using the app
November 22, 2023

Utensil Master
India
About 2 hours using the app
TIDIO LLC replied November 28, 2023

Thank you for the excellent review!

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