Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Quite simply the best live chat app you can use! having a dedicated iOS app is the killer feature! never miss a chat again!
Thank you so much for the 5 stars! :)
Great help / Noob friendly / Good Services And real nice supports. 10 Stars if i could
Todella hyvä
Le service à la clientelle est vraiment bien! J'ai pu parler avec quelqu'un et ils ont répondu à mes question en quelques minutes.
Thank you for your feedback, we are glad to hear our Customer Support Staff was able to help you. Should you need additional help just let us know.
Just added it and it seems like a great tool for my online store stivali.us Happy to see that I can get in touch with any client at any time; and that if I am not available they can still get help. AMAZING!
Thank you!
This app is amazing. It's user friendly, it works and they have super nice customer support. I totally recommend installing this app.
gread sales booster
Thank you for your review!
The app integrated seamlessly with our website and has given us a new level of customer service that is just what we were looking for. Anytime we needed tech support the Tidio tech team was right there and helped us out. Great app!
very easy installation step and with desktop and mobile app support . This definitely the winner :)
I had a little problem inserting the code and they helped me very quickly.... It was easy and the service was great.
Hi there! Thank you so much for the kind review :) It's great to know that our support was able to help you with the implementation. Let us know in case you need any further guidance. Chris