Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

June 11, 2024

dtfprint.me
United States
10 months using the app
TIDIO LLC replied June 12, 2024

Thank you for your review, we appreciate it!

May 22, 2024

PowerSmart USA
United States
8 months using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

April 3, 2024

Wreythe's PokeShop
United States
5 months using the app
TIDIO LLC replied April 9, 2024

We're honored by your 5-star rating! Thanks for choosing Tidio.

March 7, 2024

FORTEZA STORE
United States
4 months using the app
TIDIO LLC replied March 9, 2024

Thanks so much for your excellent review!

March 25, 2024

ToySail
Mexico
3 months using the app
TIDIO LLC replied April 9, 2024

Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.

June 8, 2024

TRENDZ X
United States
About 2 months using the app
TIDIO LLC replied June 11, 2024

Thank you so much for the great review!

March 19, 2024

Pinoleros LLC
United States
3 months using the app
TIDIO LLC replied April 9, 2024

Thank you so much for the glowing review! We're thrilled to know that you're enjoying Tidio.

August 21, 2024

FAKE HOVERAir Store
Hong Kong SAR
1 day using the app
TIDIO LLC replied September 2, 2024

Thank you very much for this amazing review!

June 16, 2024

One stop pet store
United States
17 days using the app
TIDIO LLC replied June 18, 2024

Thank you very much for this amazing review!

April 6, 2024

Katuna
Netherlands
20 days using the app
TIDIO LLC replied April 9, 2024

Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.