Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

January 21, 2024

SEONZIT
China
9 months using the app
May 12, 2024

Nur Pet Shop
Georgia
8 days using the app
TIDIO LLC replied June 4, 2024

Thank you so much for your review, it made our day!

January 13, 2024

EternaLuxe
Czechia
8 months using the app
February 24, 2024

Empyre Cosmetics
United States
8 months using the app
September 27, 2023

Life Fitness Facility Shop
United States
8 months using the app
October 20, 2023

Black & White
Germany
6 months using the app
January 10, 2024

aBaby.com
United States
6 months using the app
October 12, 2023

Lee Monroe Designs
United States
5 months using the app
January 11, 2024

Metal Moon
China
5 months using the app