Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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We Love the Look of this Chat Box. Thanks, Lou usmaletees.com
Talking to customers have never been this easy :) thank you Tidio team. And what great service too. :)
We are always happy to help. Thank you for the review :)
So far so good, it's been easy to operate. all the tools they offer are great! customer service is very helpful, they helped with my questions and needs real fast.
Great to hear that you find Tidio easy to operate and we do our best to help when it's needed, so should anything come up just let us know!
this app really slow, mobile chat doesnt work really well.
we purchased pro downloaded the app both on andriod and iphone. it say that we online but customer doesnt
requested for refund
It's been great so far. I have connected with a couple of prospective customers. It looks professional compared to other standard chat platforms. Very good customer support too!
Thank you, we are glad to hear that you have already gathered some leads! If you happen to have any further questions, you know where to find us!
Very good support!!!
perfect support and very easy to use app!
This app are really easy to deal with. The interface are nice and its very easy to customize the setting!
Thank you so much!
This is exactly what we were going for while creating Tidio! We want to make it as easy as possible to communicate with your clients :)
muito bom suporte e aplicação. Respondem rapido e te ajudam na hora se precisar de ajuda. Recomendo 100%
Thank you for recommending us to other users! Our Customer Support staff does their best to help as fast and best as possible!
Great tool to interact and engage with your customers real time.
Love it!!