Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

January 10, 2024

aBaby.com
United States
About 2 months using the app
February 12, 2024

RIZZ
India
About 1 month using the app
January 22, 2024

Michaels high rise building industry industries t-shirts
United States
About 1 month using the app
January 24, 2024

JaiNyRie Cosmectics
United States
About 1 month using the app
January 14, 2024

Baby Health Care
Saudi Arabia
About 1 month using the app
April 11, 2024

hmdropship
Morocco
4 days using the app
TIDIO LLC replied April 15, 2024

Thank you for the 5-star rating! We're happy know you had a positive experience with Tidio.

If you ever have any questions or feedback, feel free to reach out at support@tidio.net.

February 10, 2024

PosturePlus
Tunisia
21 days using the app
January 16, 2024

MarQuito.nl
Netherlands
12 days using the app
February 14, 2024

Gabriela Tolomei
Uruguay
7 days using the app
TIDIO LLC replied February 15, 2024

Hello! We're grateful for your review :-)

January 15, 2024

Beef Bru
Canada
8 days using the app