Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

April 11, 2024

hmdropship
Morocco
4 days using the app
TIDIO LLC replied April 15, 2024

Thank you for the 5-star rating! We're happy know you had a positive experience with Tidio.

If you ever have any questions or feedback, feel free to reach out at support@tidio.net.

November 10, 2023

Drip Street
Portugal
4 months using the app
November 11, 2023

Ma boutique
France
3 months using the app
TIDIO LLC replied November 22, 2023

Thank you for leaving the review, it made our day!

December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

June 25, 2024

KRASNOVA
Czechia
1 day using the app
TIDIO LLC replied June 27, 2024

Thank you so much for that amazing review!

November 3, 2023

PochiPet.net
Panama
About 2 months using the app
TIDIO LLC replied November 7, 2023

Thank you for the amazing review!

October 4, 2023

TKS
France
About 2 months using the app
January 22, 2024

Michaels high rise building industry industries t-shirts
United States
About 1 month using the app
January 24, 2024

JaiNyRie Cosmectics
United States
About 1 month using the app
February 12, 2024

RIZZ
India
About 1 month using the app