Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Great product, I am on trial now but I find it really easy to set up and use.
Not working at beginning, but these guys live chatted with me and assisted solved the problems shortly, assistance very helpful.
great app and works perfectly in our store. the iPhone app is a nice bonus.
The best and only chat i will use on all of my sites and clients! The chat bots are an absolute game changer IF YOU PUT IN THE WORK TO SET THEM UP WELL, THEY ARE THE MOST VALUABLE ASSET
Thank you so much for such a great review! We agree that putting in extra work will definitely improve the store and the final effect.
Easy to install and works! Great thx
Super customer service! Very expeditious and customer focused!
Awesome Application! Nothing but 5 Stars here ! Amazing and the most useful chat bot for Shopify Sellers
Wow, thank you so much for the glowing review! We're very happy you've found Tidio useful, it does make life a whole lot easier. :)
Highly recommended. I use the free plan and it does the job very well for me. I can answer from anywhere because of their phone app
Thank you so much for the 5stars! This is exactly what our goal was, we are glad you are enjoying Tidio :)
Good price, good features and excellent customer support.
Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating.
We're here to ensure your experience with us remains top-notch.
This conversational AI significantly simplifies my daily tasks, effectively filtering out unwarranted messages from spammers and persistent salespeople attempting to promote their products in my store. Beyond just streamlining communication, it enables me to engage with individuals only when necessary, sparing me from unnecessary conversations. Additionally, the chatbot is a highly proficient sales team member who excels in driving sales initiatives.
Thank you!! We're thrilled to hear Lyro, our AI solution, is streamlining your communications and filtering unwanted messages. Your satisfaction is our top priority! This review means a lot to us!
Best, Olek - Tidio