Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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it's great and so useful, so fast and help's you a lot in customer service so I recommend to install it.
We are really glad to hear you like the service! We try our best to make it as helpful as possible!
Very good support and service would definitely recommend Tidio.
Its good for smaller stores and very easy to use
Thank you for the lovely review! You can always count on our Customer Support staff to do their best to help with any issue that may come up!
Great app for instant message, so we can comunitate with our visitors in time, recommend!
www.iwistao.com
Excellent app. The AI Bot is trainable, whereas others are not. Took me a while to find a good working bot. 4 stars because based on the prices shown in the app store, it makes it seem a bit cheaper than it is. Once inside the app, you have to pay for each of the primary functions which can really start adding up.
Really impressed with the amount of engagement from customers. Much better than a pop up for collecting email addresses and giving out discount codes.
Thank you for the 5 stars! We are happy that you find our product useful.
Can't reach them on chat as they are in Poland. No service. Cancelling this app. Now they are sending me spam. Stay away from this app!
The support is very bad.
Thank you for bringing this to our attention, and also sorry to hear about the disappointment. Could you give us a little background on the issue you approached us with? The live chat conversation you initiated was about the integration of Tidio with your store. We responded to your email, but unfortunately, we did not get a reply. Please contact us at support@tidio.net, we will make every effort to resolve this issue.
This app is easy to use and feature-packed. The customer service and development teams respond quickly and are eager to offer help with any aspect of this program.
I'm very pleased with the performance and looking forward to seeing my website business grow with the help of this tool. Thanks!
I thank the work team for their patience and enduring our inquiries until the problem was resolved. thanks a lot
Hi there! ?Thank you so much for the kind review :) It's great to know that our team was able to assist you all the way dow to solving the problem. Chris
A lot of interesting features at a very reasonable price. Most of the chatbot app I reviewed were charging upward of $50. This app is available at $18/month. Customer service is great too.
Thank you so much for such a positive review! We are happy to hear that you find our pricing fair and our team helpful.
Have a great day and take care!