Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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AMAAZZZINGGGG. so easy to use and customer service is prompt with replies. Helped me so much especially the integration part with to link Klaviyo using another app. Thank you so much!
Thank you for your kind words, we do our best to reply to questions as fast and as best we can! Glad to hear you like our integration options! Should you need more help just let us know :)
Very speedy communication and was always available to help with any questions. They also provided picture instructions that made it easy to follow along.
Can't reach them on chat as they are in Poland. No service. Cancelling this app. Now they are sending me spam. Stay away from this app!
Just installed it, and it seems like it will create more interaction with customers. Can't give 5 stars until I have really had a chance to try it out.
This is a great app so far. I run a small operation, so I only need the free version and it is exactly what I needed for my shop. I feel like I've paid more and got less with other apps! I love this. Well done.
Easy to Install - Easy to Handle
Tidio Live Chat is a great addition to our online store. It has allowed to be more engaged with our customers and help them find the products want.
Thank you so much, we're really happy to hear that.
The app installs well and quickly, but there are some bugs that seem to be with the mobile version and some other minor glitches I discovered. The developer contacted me and he is working on a couple of fixes and the update will be released shortly. I'm uninstalling for now and will wait for the next version.
Excellent App for Chat System. I was looking for something like this from long time but now it has fulfilled the needs. thanks
Thanks a lot for the great review!
We are always trying to provide the best and most useful product possible.
Enjoy, and happy chatting!
Incredible software that generates leads like mad. Also great customer support. I'm a lifer with Tidio
Wow, that's amazing, thank you! :)