Reviews (1,869)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, intuitive interface, and high customization. It's praised for boosting conversions and sales through real-time customer service via live chat and chatbots. The AI chatbot is trainable and can filter unnecessary messages. The app offers a free plan, supports multiple languages, and integrates well with social media platforms. Merchants also value the mobile app for managing chats on-the-go and the frequent updates to functionalities.

January 16, 2024

MarQuito.nl
Netherlands
12 days using the app
February 29, 2024

Maliya
Germany
26 minutes using the app
January 15, 2024

Beef Bru
Canada
8 days using the app
January 13, 2024

EternaLuxe
Czechia
6 days using the app
December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

January 16, 2024

Buy Floor and Decors Factory Directly
China
3 months using the app
TIDIO LLC replied January 23, 2024

Thank you for your review. We would like the opportunity to investigate your feedback further. Please could you contact us at support@tidio.net. We will do our best to assist you with the case.

February 16, 2024

Everyday Emporium
Netherlands
27 minutes using the app
March 5, 2024

Overland Adex
United States
26 minutes using the app
TIDIO LLC replied March 7, 2024

Thank you for your review. Our Team member has reached out to you via email, so we can assist you and provide support regarding any issue you might have experienced.

December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

January 10, 2024

Origani - Luxury Certified Organic Skincare
Australia
About 20 hours using the app