Reviews (1,866)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, intuitive interface, and high customization. It's praised for boosting conversions and sales through real-time customer service via live chat and chatbots. The AI chatbot is trainable and can filter unnecessary messages. The app offers a free plan, supports multiple languages, and integrates well with social media platforms. Merchants also value the mobile app for managing chats on-the-go and the frequent updates to functionalities.

December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

February 16, 2024

Everyday Emporium
Netherlands
27 minutes using the app
March 5, 2024

Overland Adex
United States
26 minutes using the app
TIDIO LLC replied March 7, 2024

Thank you for your review. Our Team member has reached out to you via email, so we can assist you and provide support regarding any issue you might have experienced.

January 10, 2024

Origani - Luxury Certified Organic Skincare
Australia
About 20 hours using the app
January 8, 2024

Colombian Soul
United States
About 24 hours using the app
December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

June 8, 2024

TRENDZ X
United States
TIDIO LLC replied June 11, 2024

Thank you so much for the great review!

January 2, 2024

PastelWhisper
United States
14 days using the app
January 18, 2024

Plan your life
Italy
1 day using the app
December 16, 2023

Crystal House
United States
3 months using the app
TIDIO LLC replied December 19, 2023

Thank you for rating us!

We're here to assist you, and it's our priority to ensure the app works seamlessly for you. We have reached out to you to learn more about your needs. :)