Reviews (1,924)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.

June 8, 2024

TRENDZ X
United States
About 2 months using the app
TIDIO LLC replied June 11, 2024

Thank you so much for the great review!

May 22, 2024

PowerSmart USA
United States
8 months using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

June 25, 2024

KRASNOVA
Czechia
1 day using the app
TIDIO LLC replied June 27, 2024

Thank you so much for that amazing review!

May 3, 2024

ArrowSoft
United States
About 1 year using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

May 12, 2024

Nur Pet Shop
Georgia
8 days using the app
TIDIO LLC replied June 4, 2024

Thank you so much for your review, it made our day!

June 10, 2024

Go On Sport
Chile
About 3 hours using the app
TIDIO LLC replied June 12, 2024

Thanks a lot for the great review!

April 3, 2024

Wreythe's PokeShop
United States
5 months using the app
TIDIO LLC replied April 9, 2024

We're honored by your 5-star rating! Thanks for choosing Tidio.

March 25, 2024

ToySail
Mexico
3 months using the app
TIDIO LLC replied April 9, 2024

Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.

February 24, 2024

Empyre Cosmetics
United States
8 months using the app
January 8, 2024

Colombian Soul
United States
10 months using the app