Reviews (1,922)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.

January 13, 2024

EternaLuxe
Czechia
8 months using the app
April 6, 2024

Katuna
Netherlands
20 days using the app
TIDIO LLC replied April 9, 2024

Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.

January 11, 2024

Metal Moon
China
5 months using the app
November 10, 2023

Drip Street
Portugal
4 months using the app
November 11, 2023

Ma boutique
France
3 months using the app
TIDIO LLC replied November 22, 2023

Thank you for leaving the review, it made our day!

December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

April 11, 2024

hmdropship
Morocco
4 days using the app
TIDIO LLC replied April 15, 2024

Thank you for the 5-star rating! We're happy know you had a positive experience with Tidio.

If you ever have any questions or feedback, feel free to reach out at support@tidio.net.

January 10, 2024

aBaby.com
United States
About 2 months using the app
February 12, 2024

RIZZ
India
About 1 month using the app
January 24, 2024

JaiNyRie Cosmectics
United States
About 1 month using the app