Reviews (1,911)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales conversions through its live chat and AI chatbots. It's praised for its user-friendly interface, easy setup, and robust free plan, making it ideal for startups and small businesses. Merchants appreciate the customization options and seamless multi-channel integration, including email marketing. The app is noted for effective real-time communication and exceptional customer support, with many highlighting the quick and helpful responses from the support team.

November 10, 2023

Drip Street
Portugal
4 months using the app
December 16, 2023

Crystal House
United States
3 months using the app
TIDIO LLC replied December 19, 2023

Thank you for rating us!

We're here to assist you, and it's our priority to ensure the app works seamlessly for you. We have reached out to you to learn more about your needs. :)

November 11, 2023

Ma boutique
France
3 months using the app
TIDIO LLC replied November 22, 2023

Thank you for leaving the review, it made our day!

December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

February 12, 2024

RIZZ
India
About 1 month using the app
December 11, 2023

Estonia
2 months using the app
TIDIO LLC replied December 13, 2023

Thank you for taking the time to rate our service!

If there are any specific areas where we can improve or if you have any suggestions, we'd love to hear from you. Please reach out at support@tidio.net

We appreciate your feedback!

January 10, 2024

aBaby.com
United States
About 2 months using the app
January 24, 2024

JaiNyRie Cosmectics
United States
About 1 month using the app
January 22, 2024

Michaels high rise building industry industries t-shirts
United States
About 1 month using the app
November 3, 2023

PochiPet.net
Panama
About 2 months using the app
TIDIO LLC replied November 7, 2023

Thank you for the amazing review!