Reviews (1,924)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.

January 8, 2024

Colombian Soul
United States
10 months using the app
December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

March 7, 2024

FORTEZA STORE
United States
4 months using the app
TIDIO LLC replied March 9, 2024

Thanks so much for your excellent review!

January 13, 2024

EternaLuxe
Czechia
8 months using the app
March 19, 2024

Pinoleros LLC
United States
3 months using the app
TIDIO LLC replied April 9, 2024

Thank you so much for the glowing review! We're thrilled to know that you're enjoying Tidio.

April 6, 2024

Katuna
Netherlands
20 days using the app
TIDIO LLC replied April 9, 2024

Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.

January 11, 2024

Metal Moon
China
5 months using the app
December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

January 10, 2024

aBaby.com
United States
About 2 months using the app
February 12, 2024

RIZZ
India
About 1 month using the app