Reviews (1,937)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.

July 21, 2024

bigsplanetsshop
Portugal
3 months using the app
TIDIO LLC replied July 23, 2024

Hi there, thank you for the review. We would like to get more details on it -- could you please reach out to us at support@tidio.net? Our Support Team will do their best to assist you and sort out any issue you may have. Thank you!

June 11, 2024

dtfprint.me
United States
10 months using the app
TIDIO LLC replied June 12, 2024

Thank you for your review, we appreciate it!

May 22, 2024

PowerSmart USA
United States
8 months using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

June 8, 2024

TRENDZ X
United States
About 2 months using the app
TIDIO LLC replied June 11, 2024

Thank you so much for the great review!

May 3, 2024

ArrowSoft
United States
About 1 year using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

June 16, 2024

One stop pet store
United States
17 days using the app
TIDIO LLC replied June 18, 2024

Thank you very much for this amazing review!

June 25, 2024

KRASNOVA
Czechia
1 day using the app
TIDIO LLC replied June 27, 2024

Thank you so much for that amazing review!

January 8, 2024

Colombian Soul
United States
10 months using the app
December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

January 21, 2024

SEONZIT
China
9 months using the app