Reviews (1,922)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.

January 22, 2024

Michaels high rise building industry industries t-shirts
United States
About 1 month using the app
January 14, 2024

Baby Health Care
Saudi Arabia
About 1 month using the app
February 10, 2024

PosturePlus
Tunisia
21 days using the app
January 16, 2024

MarQuito.nl
Netherlands
12 days using the app
February 14, 2024

Gabriela Tolomei
Uruguay
7 days using the app
TIDIO LLC replied February 15, 2024

Hello! We're grateful for your review :-)

January 15, 2024

Beef Bru
Canada
8 days using the app
September 27, 2023

Life Fitness Facility Shop
United States
8 months using the app
October 20, 2023

Black & White
Germany
6 months using the app
February 9, 2024

guseynoff
United Kingdom
3 months using the app
November 26, 2023

GigglesToyStore
Belgium
6 months using the app
TIDIO LLC replied November 28, 2023

Hi there and thank you for your rating. If there's anything we can do to improve your experience with Tidio, or if you are facing any trouble with the app, please let us know via our live chat on Tidio.com, or through email at support@tidio.net. We're more than happy to assist!